Frequently Asked Questions. Find answers to your questions about mediation.

What does Mediation do?

What does Mediation do? | Why is Mediation Good for Me?

Mediation usually focuses on the underlying interests of the parties, and not their positions. Mediation is used to:

• Define complaints, problems and disputes
• Discover options and solutions
• Manage resolution process in a ‘win-win’ manner
• Facilitate mutually agreeable settlements
• Formulate guidelines and policy
• Record agreement with written documentation
• Helps prevent future disagreements

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